
Refund Policy
🔒 Legal Disclaimer
This policy provides general guidance and does not constitute legal advice. For specific concerns, we recommend consulting a legal professional.
Refund Policy - the basics
📋 Our Refund Policy
We stand behind our work. If you are unsatisfied with a completed service due to workmanship or materials, please contact us within 7 days of completion. We will assess the issue and determine whether a partial refund, repair, or adjustment is appropriate.
Refunds may be considered under the following conditions:
-
The service was not completed as described in the agreed scope of work
-
Materials used were defective or improperly installed
-
The issue was reported within the stated timeframe
Refunds will not be issued for:
-
Change-of-mind requests after work has begun
-
Damage caused by third parties or external factors
-
Services performed outside of a written agreement
What to include in the Refund Policy
📞 Contact Us
To request a refund or report an issue, please email office@ks-sonconstruction.com or call 571-427-4070. Include your name, service date, and a brief description of the concern.
